WARRANTY
Warranty
Collapsible content
What is the warranty on the H2Origin Pulse Hydrogen Water Bottle?
The H2Origin Pulse comes with a 1-year limited warranty covering manufacturer defects and performance issues.
2. What does the warranty cover?
Manufacturing defects in materials or workmanshipBattery or charging issues not caused by misuseMalfunctions in hydrogen generation
3. What is not covered by the warranty?
Damage caused by drops, impact, or misuseWater damage from improper sealingUse of non-recommended water types (e.g., mineral, carbonated, or alkaline water)Tampering, disassembly, or modifications to the device
4. How do I make a warranty claim?
Contact our customer support with:Your order number & proof of purchaseA photo or video showing the issueA brief description of the problem
5. Do I need to return the bottle for a replacement?
In most cases, yes. We will provide return instructions before sending a free replacement unit.If you have more questions, feel free to contact our customer support.